Are you looking for holiday freelance work? Now is the perfect time to put your search into high gear. According to a recent Salesforce report, holiday sales will be 13% higher than last year and within that, mobile is set to be responsible for 68%. The need for high-quality e-commerce candidates is a certainty for brands looking to increase sales. If you’re looking for work as an e-commerce manager, email marketing specialist, online merchandiser or customer support rep you’re in luck!
Social media plays a huge role during the holidays when it comes to retail sales and with Instagram’s new tap to shop feature, it is easier to for brands to target their consumers. With the increased traffic during the holidays and reported 51% increase in Instagram traffic, social media is a critical skill to have and a necessary position to fill. Social Media Specialists must have a firm grasp on the products, target audience, and the company voice, as well as be responsible for a wide variety of tasks including:
- Customer service (more on this below)
- Click analytics
- Video creation
As mentioned above, customer service has come a long way from working the phones in a call center. Today’s e-commerce and social media world is heavily reliant on both online customer service representatives and the experts who manage operations. This is especially the case during the busy holiday season. You will not only need to answer all customer service inquiries via phone, email, and social media but you will most likely communicate with warehouses, managers, and others in the supply and sales chain as well. Each year the overwhelming need for qualified e-commerce customer service professionals grows rapidly.
It’s Never to Early to Start Looking
Top digital and e-commerce jobs are always in high-demand, but even more so during the holiday season. Often the jobs demand a digital marketer who can oversee all marketing campaigns for the brand while achieving aggressive growth across all KPI’s. The ability to work across a variety of digital channels and optimize all targeting and marketing messages is necessary.
For more Freelance tips, check out our Guide To Freelancing here.