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Account Coordinator

Job title: Account Coordinator
Contract type: Full-time
Location: Atlanta
Discipline: Marketing
Remote: Yes
Reference: 416610
Contact name: Christine Lyle
Job Published: January 01, 1970

Job description

Account Coordinator

Account Coordinator Overview:

As Account Coordinator, you will concentrate on building a trusted relationship with the company’s clients to provide them with full support and manage their business-related needs.

Account Coordinator Responsibilities:

 

· Manage client relationships by acting as client’s main point of contact and realizing client business objectives.

· Build and strengthen client relationships by advocating on their behalf, ensuring their business goals are met.

· Develop a thorough understanding of service offerings to identify cross-selling and upselling opportunities to clients.

· Oversee the daily flow of tasks across internal teams involved in handling client projects.

· Maintain accurate client records, keep track of any contract updates and renewals, handle requests from clients and address their needs.

· Support contract obligations by optimizing quality planning to ensure high quality of deliverables and realize client business outcomes.

· Meet regularly with other team members to discuss project progress and improve upon business delivery goals.

· Work with leadership to conceive client projects and ensure projects receive internal resources and services that are within client budget.

· Generate progress reports for clients and internal leadership, and co-lead weekly client briefings.

· Be an integrative part of the company culture, upholding company values by providing best-in-class client support.


Account Coordinator Requirements:

  • Bachelor’s degree in marketing or business OR three or more years’ experience in administrative management, marketing, advertising, performance improvement or financial services industry.
  • Working knowledge of word processing applications; Microsoft Office and Salesforce.com knowledge preferred.
  • Demonstrated business communication experience – written, verbal and presentation skills. Ability to interact with all levels of client management.
  • Ability to analyze problems and procedures, evaluate alternatives and recommend best course of action.
  • Excellent interpersonal skills with the ability to delegate and work effectively as a leader within a team environment.
  • Maintain a high level of organization and detail orientation.
  • Exhibit a strong work ethic.
  • Exhibit professional conduct within and outside office while conducting company business.
  • Ability to listen, understand and respond to external and internal customers’ needs in a timely manner; customer service experience in a service-related industry preferred.
  • Ability to work the time necessary to complete projects and/or meet deadlines. 
Expired job
Expired job

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