Job description
We want you to do your boldest, smartest, best work. And so do our clients. If that sounds exciting to you, then we'd love to talk to you about this opportunity on our team.
Job Description: The Account Director is a critical client partner role demonstrating leadership, strategic direction, accountability, business acumen and vision for their businesses. The Account Director effectively leverages experience, knowledge, and skills to drive innovative thinking and set challenging team goals and objectives by balancing client, company, and team needs. Oversight and approval of the development of objectives and strategies, as well as the related ideation to support such goals. Must ensure that tools and systems are effectively applied to the Escape Plan process, with the goal of optimizing deliverables and providing solid rationale to recommendations. This position will have day-to-day relationships with senior client leaders, and serve as the key TEP contact for partner agency leads, as well as internal TEP and industry responsibilities. In addition, the role acts as the steward and mentor for the day-to-day team, ensuring strong team unity and ways of working, optimizing talent utilization and growth among all team members.
Required Skills: Ensuring operational excellence on accounts managed Manage all aspects of the client business providing superior customer service while maximizing business opportunities Responsible for meeting business KPIs and development of business plans Lead and manage all strategic channel planning activities associated with assigned account(s) Establish and grow a strong relationship with multiple senior client stakeholders through a demonstration of industry knowledge and of the application to business challenges Steward relationship with outside agency partners (media, PR, etc.) Manage multi-disciplinary team ensuring all team members are delegated work appropriate for their level and experience and that the team remains challenged and engaged Acts as a positive role model through example Proactively keep abreast of industry trends and share knowledge with team Mentor the team to maximize individuals’ growth, and harness the strengths and opportunities of each team member Work closely with their direct report(s) to optimize any revenue opportunities within the agency at large Serve as an expert on the client’s business and industry (including direct and indirect competitors) Minimum 8-10 years of overall business experience with a majority of experience in marketing role, preferably at an advertising or media agency, or client-side internal team Minimum 4-5 years of managerial experience, overseeing a team of employees
