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Account Manager

Job title: Account Manager
Contract type: Full-time
Location: Winston-Salem, North Carolina
Discipline:
Remote: No
Reference: 403003
Contact name: Whitney Reichert
Job Published: January 01, 1970

Job description

Full time salaried position
Location or Remote:
 Winston-Salem, NC

Client Overview: Our client is an US ad agency based in Winston-Salem, North Carolina. 

Position Overview: The position would also cover a full spectrum of different types of work, including developing new clients, managing existing client relationships, developing strategy, and executing all elements of client campaigns.

Responsibilities:

  • Develop long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders
  • Manage and develop client accounts to initiate and maintain favorable relationship with clients
  • Demonstrate leadership, excellent communication and interpersonal skills, technical expertise depending on the industry, and networking abilities
  • Liaise between the customer and internal teams, leading strategy, development of campaigns, and working with creative and digital departments to realize goals
  • Develop a trusted advisor relationship with key accounts, customer stakeholders
  • Ensure the timely and successful delivery of solutions according to customer needs and objectives
  •  Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
  • Act as project manager for assigned accounts and as project manager for special projects in support of other account managers, as assigned
  • Build key customer relationships, identify business opportunities, negotiate and close business deals
  • Help manage existing clients and ensure they remain satisfied and positive, helping to predict clients’ future needs
  • Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales
  • Involvement with, and leading, the following types of activities: event management, video production, media buying and trafficking, premium item sourcing, etc.

Key Qualifications:

  • Proven account management and strategic experience 
  • Experience in delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple projects at a time, while paying strict attention to detail
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • Bachelor's Degree in appropriate field of study required. 
  • Deep digital understanding
  • Self-motivated and able to thrive in a results-driven environment
  • Natural relationship builder with integrity, reliability and maturity
  • Ability to travel as needed
  • Attendance at client events outside regular office hours required at times
  • Punctuality in office hours, at events, and especially with client-related activities a must
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