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Account Operations Specialist

Job title: Account Operations Specialist
Contract type: Freelance
Location: Beaverton, OR
Discipline: Retail
Remote: No
Reference: 404898
Contact name: Adrienne Salzwedel-Bass
Job Published: January 01, 1970

Job description

24 Seven has partnered with the world's most recognizable sports brand to find an account specialist to join their growing team.

Responsibilities:

  • Build relationships with key customers and external partners to drive account development aligned with the commercial strategy.
  • Drive the process for incorporating the operations and supply chain areas (order management, deliveries, value-added services, etc.) into the overall customer management process, from customer strategic planning through in-season execution.
  • Lead teams and customers to achieve mutually-agreed operations plans.
  • Act as the voice of the customer to influence capability development and service offerings.
  • Manage and coordinate the implementation of operational capabilities and services with key customers
  • Monitor and manage performance against service level agreements from both a corporate and customer point of view.
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