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Account Supervisor

Job title: Account Supervisor
Contract type: Freelance
Location: San Francisco, San Francisco County, California
Discipline: Marketing
Remote: Yes
Reference: 408518
Contact name: Alex Morgan
Job Published: January 01, 1970

Job description

Key Responsibilities:

  • Establish regular contacts and relationships with clients to ensure their needs are met, work is progressing and proactively address potential issues and develop solutions
  • Outline and advise on new and innovative opportunities through client calls or emails
  • Liaise with internal groups continually to troubleshoot and deliver solutions to clients
  • Manage client relationships and client satisfaction, including determining client goals, deliverables, approvals, and asset management in order to achieve best results and program/project success
  • Develop forward thinking recommendations that align with client goals
  • Lead high-impact opportunities with clear recommendations to pitch to clients
  • Represent the voice of our clients to help shape successful engagements
  • Manage the overall client budget, account profitability, and general performance

 

Education and Work Experience:

  • At least 3-5 years' Account Management experience in a marketing/creative/ad agency managing and owning client relationships is a MUST HAVE. Please do not apply if you do not have this background; you will not be considered for the role
  • BS in Marketing or Business (or other related field)
  • Demonstrated success at working with cross-functional teams and building strong relationships both internally and externally
  • Proven track record of client success, stakeholder management and ability to drive incremental revenue managing account in excess of 2M per year
  • Strong attention to detail, stellar follow-up and able to generate strategic creative solutions to meet client needs
  • Ability to multi-task across multiple projects, accounts and stakeholders
  • Experience with technology and financial services clients is a plus
  • Experience with project management systems is a plus
  • Excellent organization and communication and skills
  • This is a remote position (or can be an in-office position if you're in the SF Bay Area)

 

Benefits:

  • Healthcare, Dental, and Vision
  • 401K program + Bonus Program
  • Remote work position

 

Expired job
Expired job

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