Job description
Our client, a high end furniture retailer, is seeking an Assistant Showroom Manager to join their Los Angeles team.
Primary Functions and Responsibilities:
- Manage store operations and control procedures are thorough and consistent (cash handling, processing returns, coordinating deliveries, etc.) and creating innovative and functional new practices to drive the store forward
- Responsible for ensuring the practices of opening, operating, and closing the store meet company guidelines; auditing processes regularly to ensure efficiency
- Develop, train and motivate all Design Consultants and Cashiers though comprehensive training programs in product knowledge, customer service, and sales techniques
- Drive employee performance through consistent coaching and feedback using performance management processes
- Motivate Design Consultants and Cashiers to build strong relationships with customers
- Support a strong and motivated management team to help support store and customer needs
- Regularly review, evaluate, and assess employee performance; provide on-going feedback
- Partner with Accounting and Inventory control to help monitor store assets through accurate inventory management procedures
- Partner with Warehouse team to ensure pickups, deliveries, and transfers are being monitored and handled efficiently and effectively
- Establish and continuously foster an environment where employees at all levels are valued, appreciated, and respected
- Maintain strong and trusted managerial presence through effective sales floor management and support for day to day operations
- Assist with interviewing and selecting qualified candidates to build a talent pipeline to achieve current and future business goals
- Prioritize, coordinate, and adjust schedules to meet company objectives
- Ensure store standards are met and maintained (safety standards, cleanliness standards, inventory standards, etc.)
- Partner with HR, Accounting, and Marketing to ensure associates comply with all company policies and procedures
- Establish and maintain a safe and healthy work environment, ensuring ongoing safety training and awareness for employees at all levels
Knowledge, Skills, & Abilities:
- Commitment to abiding by and enforcing company and store safety standards
- Keen understanding of retail sales operations and activities
- Must be able to work with strict confidentiality and exercise managerial-level discretion when working with individuals at all levels including executives, directors, managers, peers, store associates, and customers
- Demonstrated ability to hire and retail top talent, creating successful teams
- Proven ability to effectively think through complex issues and creatively problem solve
- Demonstrates a positive attitude, honesty and integrity every day
- Dynamic work ethic including effective time management
- Ability to work well both independently and in a collaborative or team setting
- Excellent oral communication skills with the ability to effectively and accurately communicate at all levels of the organization
- High degree of accuracy, organizational and communication skills, detailed oriented and strong team player
- Ability and willingness to work a flexible schedule
- Work Environment, Physical Demands, and Additional Requirements
Expired job
