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Assistant Store Manager

Job title: Assistant Store Manager
Contract type: Full-time
Location: Seattle
Discipline: Retail
Remote: No
Reference: 415149
Contact name: Zoe Huse
Job Published: January 01, 1970

Job description

Our client, a well-known fashion brand, is looking for an Assistant Store Manager to join their team in Seattle. 

Responsibilities:

  • Supervise and motivate sales supervisors and associates to drive sales
  • Greet each and every customer and courteously answer customer questions
  • Monitor fitting rooms by attending to customer needs while being conscious of loss prevention
  • Complete customer orders via phone and email including follow up on special requests and inter-store transfers
  • Handle any and all customer service issues as needed with Store Manager guidance/approval
  • Deliver exceptional customer service and lead by example when assisting clients
  • Maintain all in-store visual standards with the guidance of the Store Manager
  • Maintain appearance standards of the sales floor by keeping it stocked, organized and merchandised
  • Assist Store Manager in providing the Corporate Buying Department product feedback and requests
  • Perform point of sales transactions
  • Assist Store Manager with communication to the Retail Operations Department
  • Assist Store Manager with monthly associate schedules
  • Assist Store Manager with store/personal business expense documentation
  • Assist Store Manager with maintaining all petty cash, paid in/outs documentation and receipts
  • Assist Store Manager with maintaining organization and neatness of cash wrap and stockroom
  • Assist the daily cleaning of the entire store
  • Assist Store Manager with ordering appropriate levels of store, office and cleaning supplies bi-weekly
  • Respond to inter-company requests such as transfers and returns
  • Utilize loss prevention procedures in order to minimize shrink
  • Assist Store Manager with physical inventory and report final counts
  • Assist Store Manager with completing daily, weekly, and monthly reports as needed
  • Partner with Store Manager to ensure that each associate is fully trained in her/his position
  • Uphold the Company dress code for store associates
  • Partner with the Store Manager to handle any and all personnel issues
  • Assist Store Manager with associate evaluations (quarterly one-on-ones, 90-day reviews, common reviews)

Requirements:

  • Must be able to work a minimum of 32-40 hours per week full-time, including early mornings, evenings/nights, weekends, and/or holidays, as well as overtime as needed by management
  • 1 to 2 years of previous contemporary or luxury retail supervisor experience, preferably in a soft goods environment
  • High School graduate or equivalent; college degree preferred
  • Excellent verbal and written communication skills
  • Excellent customer service, sales and clienteling skills
  • Able to lead in a fast paced, team-oriented environment knowledge of PC applications
  • Some experience with retail POS/inventory control systems
  • Maintain positive team morale
  • Maintain composure and professionalism under pressure while meeting multiple and sometimes competing deadlines

Physical Demands/Working Conditions:

  • Regularly required to stand, walk, talk, and hear
  • Frequently required to use hand to finger, handle or feel objects, reach with hands and arms
  • Regularly required to lift and/or move up to 25 pounds
  • Visions requirements: close vision, distant vision, as well as ability to adjust and focus 

Please submit your resume for consideration. 

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