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B2B ECommerce Associate Manager

Job title: B2B ECommerce Associate Manager
Contract type: Freelance
Location: San Francisco
Discipline: Technology
Remote: Yes
Reference: 422494
Contact name: Makena Neuhoff
Job Published: January 01, 1970

Job description

Title: B2B eCommerce Associate Manager

Overview and Responsibilities:
· Responsible for supporting site experience updates across the B2B regional sites/segments (this position will mainly support U.S./Mexico/Canada)

· Partner with development teams to complete UAT; regularly track against IT Roadmap to verify that sprints are following schedule

· Identify, troubleshoot, and escalate front-end/back-end website issues

· Partner with key stakeholders and super users to showcase the product, its features and purpose, and drive adoption.

· Gain a deep understanding of the end-user experience for customers and internal stakeholders.

· Coordinate and prioritize requirements effectively across multiple areas simultaneously.

· Coordinate and follow-up deliverables and milestones across partner landscape.

· Act as a product evangelist to build awareness and demonstrate business impact.

· Investigate business needs including analysis of data points to draw insight from.

· Translate business needs into user stories and requirements with approval criteria.

· Partner with engineering to understand feasibility and impact of requirements.

· Partner with design teams to understand impact on user experience of requirements.

· Communicate status and create visibility on progress and/or obstacles.    
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