Job description
Responsibilities
SALES GENERATION:
Assists the customer by wardrobing and selling merchandise that effectively meets and exceeds his/her need
Greets and offers all customers exceptional service
Reacts and follows through to customers’ needs
Achieves selling standards and goals on a consistent basis
Provided merchandise information and current fashion tips to increase sales and customer satisfaction
Represents the fashion and style of the brand
Utilizes the Client Program and book to develop and build a client base that generates dollars on a consistent basis
MERCHANDISING/HOUSEKEEPING:
Maintains displays, fills in merchandise on sales floor, and assists in floor-set execution
Returns merchandise from fitting room to selling floor
Assists in maintaining cleanliness of store and backroom
Process merchandise shipments, as needed
Replenishes merchandise on a daily basis to ensure all merchandise are represented on the sales floor at all times
MISCELLANEOUS:
Understands and follows all company policies and procedures
Adheres to company guidelines of dependability, including attendance and requirements
Attends Store Meetings
Performs other duties as assigned by store management
OTHER SKILLS and ABILITIES:
Strong verbal and communication skills.
Strong observation skills – identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
PHYSICAL DEMANDS:
Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet
Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds
Reaching above or below shoulder level
FASHION/STYLING:
Represents the fashion and style of the brand
Knowledge of current fashion trends and styles
Comfortable with being on camera for social media purposes (both stills and video)
WORK ENVIRONMENT:
Maintains a friendly, positive and professional behavior/conduct at all times
Participate in a work climate that inspires mutual trust, respect and teamwork to achieve goals
Requirements
Minimum of 1 year retail service and selling experience
Ability to work flexible schedule including nights and weekends
High School education or equivalent
Basic math skills for purchase, payment transactions and bank deposits