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Business Strategy and Operations Manager

Job title: Business Strategy and Operations Manager
Contract type: Full-time
Location: Los Angeles
Discipline:
Remote: No
Reference: 410361
Contact name: Melissa Haley
Job Published: January 01, 1970

Job description

Our client is looking for an energetic and passionate Business Strategy and Operations Manager who can drive our Business Operations to the next level with best-in-class strategy, tactics, and execution.

What You’ll Do:
- Work with the C-Suite to develop and Implement high-level strategic business operations practices throughout the organization aimed at reducing friction and driving growth.
- Implement and optimize business operations processes through excellent change management and appropriate KPIs development
- Design growth structure by owning and co-creating goals for each role within the company, ensuring that incentives are aligned with the highest-level business goals
- Develop tools and infrastructure to enable core business processes; drive business
operations excellence and tooling/data infrastructure
- Own, build and drive required reporting infrastructure to support the rhythm of business
reporting leveraging data from internal CRM and other tools
- Create and deliver regular reports; provide the executive team with visibility into the segment
performance
- Report to C-suite level executives raising opportunities to excel business growth and
reduce friction
- Own customer segmentation process to understand unique customer characteristics to
accelerate growth and drive focus and investment in specific products or offerings
- Assist in corporate strategy development by monitoring the competitive landscape and
trends to inform business strategy
- Collaborate with sales and partnership teams on territory planning, pricing strategy,
margin measurement, and general sales operations
- Drive organizational structure through the creation of advanced org chart design, and role definition development
- Own RFP processes for day-to-day operational management including HR support, data infrastructure support, and CRM support
- Drive creation and adoption of standard operating procedures for various teams throughout the org reinforcing operational excellence throughout

Who You Are:
A team player with a positive attitude
MBA preferred, Bachelor's degree in Business Administration, or similar
4+ years operational experience in a technology company or SaaS environment,
preferably 1-3 years working at a top-tier consulting firm, financial institution, or
high-growth startup
Experience working with and driving value for C-Suite professionals
Excellent communication skills, both written and verbal
Ability to manage complex projects involving multiple cross-functional stakeholders
and various leadership levels
Analytical experience and mindset; ability to leverage strategic frameworks and large data sets to arrive at conclusions

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