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Client Director

Job title: Client Director
Contract type: Full-time
Location: New York
Discipline:
Remote: No
Reference: 414896
Contact name: Lisa Wagner

Job description


 A 360° full-service creative studio at the convergence of hype, storytelling and designs is looking for an experienced and fast to action Client Director.

In this position, you will help to provide integrated, cross-platform solutions to some of our largest partners, driving revenue and growing new and existing business partnerships. You'll contribute excellent managerial and communication skills, as well as demonstrate the ability to train and motivate a team. while demonstrating an analytical approach to the sales process. You anticipate how decisions are made and use an analytical approach to the sales process, persistently exploring and uncovering business needs of key clients. As the Business Director, you'll be responsible for understanding fully how our portfolio of services can achieve clients' desired goals and set the "vision" for how their creative strategy can reach a wider audience and be creatively thinking of how we can consistently improve.

Role + Responsibilities:

  • Oversee day to day Client needs across your vertical of the business
  • Manage large integrated projects touching strategy and positioning, content production, experiential, and digital.
  • Lead business development efforts to manage existing sales baseline and continually drive growth
  • Oversee the client development process across all levels, from inception to completion
  • Build and foster strong relationships with C-level and senior-level clients across an industry
  • Establish effective partnerships with internal stakeholders across various departments and act as trusted advisor and thought partner throughout company
  • Deeply understand the business needs of relevant industry clients
  • Work with clients, agencies and the industry in order to identify strategic partnership opportunities
  • Develop case studies of successful projects for internal and client usage
  • Develop, motivate, and inspire a team, with a strong focus on attracting, mentoring and retaining great
     

Quality Control

  • Collaborate with the client teams to develop thoughtful and impactful, purpose-based creative solutions and ideas for both the department and for a wide range of clients.
  • Work with client specific brand guidelines and bring projects from concept through production
  • Create and maintain consistent, high level visuals, standards and specifications.
  • Work strategically and in partnership with internal teams to build, maintain, and improve internal and external processes, workflows, systems, and policies.
     

Staff Oversight

  • Manage and coach your client team to maximize performance and ensure project quality.
  • Keep all stakeholders apprised on any key changes in production or post that will affect final delivery.
  • Direct and motivate teams to help them use their talents effectively.
  • Maintain clarity of information and good channels of communication with other teams at the organization to ensure that projects are moving forward effectively and efficiently.
  • Maintain a knowledge of, and stay up to date on, latest industry technology, trends and techniques
     

What you will bring:

  • Bachelor's degree or equivalent practical experience
  • Minimum 8 years of combined experience in agencies, brands, and sales teams in the industry
  • Minimum 3 years of experience in sales and client facing roles
  • Demonstrated experience understanding and delivering on client needs and developing relationships within particular industries
  • Passion for culture and fostering community
  • Excellent presentation and client negotiation skills
  • Deep understanding of current brand and marketing trends
  • Proven results-driven track record with leading a sales/operations team
  • Established and extensive network of industry contacts at all levels
  • Excellent communication skills, judgement and awareness
     

 

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