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Communications Strategist

Job title: Communications Strategist
Contract type: Freelance
Discipline: Marketing
Remote: No
Reference: 407609
Contact name: Shivani Sharma
Job Published: January 01, 1970

Job description

Our SaaS client has an immediate need for a skilled Communications Strategist with a strong client services background  to join their Communication Strategy team on contract that has potential to convert into a full time role.  In this role, you will support customers in the execution of engaging internal communication campaigns that leverage our clients software to reach diverse employee populations. You will leverage communication skills, attention to detail, and strong project-management ability to help customers drive employee programs and achieve their business goals.

Key responsibilities include:

  • Communication Planning: assist in the development and execution of multi-channel communication campaigns 
  • Planning & Project Management: drive the communication planning and implementation process with high attention to detail, ability to juggle competing priorities, and effective project management skills
  • Innovative Problem Solving: become a product expert to define, deliver and evolve how our product adds value for customers
  • Digital/Mobile Experience: help our customers leverage new ways to connect with their employees
  • Product Advocacy: be a strong champion for our client's products; help customers understand and use these products to maximize their communication value
  • Teamwork: work collaboratively and efficiently to help drive overall productivity across teams
  • Dependability: meet deadlines independently, balance multiple projects simultaneously, and proactively communicate delivery issues and/or risks before they impact the customer experience

Requirements:

  • Bachelor's Degree or equivalent experience
  • 2+ years’ experience in Communications, Marketing or related field
  • Excellent interpersonal, verbal and written communication skills
  • Superior organizational and time management skills; great at multi-tasking
  • Proficient in Microsoft Office (Word, PowerPoint, Excel)
  • Experience in HR or Internal Communications a plus
  • Awareness or working knowledge of different enterprise platforms and SaaS ecosystem
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