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Community Manager

Job title: Community Manager
Contract type: Freelance
Location: New York
Discipline:
Remote: No
Reference: 414964
Contact name: Bridget Mascolo
Job Published: January 01, 1970

Job description

Client Overview:

Our client is a renowned DTC company designed for the modern lifestyle and engineered to do the basics better. 

Community Manager Overview:

The Community Manager is responsible for creating content to drive awareness, traffic, engagement, and conversion. You will be responsible for engaging in daily and ongoing conversations with followers in a social media-friendly and brand-appropriate voice. The Community Manager loves connecting with people, building relationships, thinking creatively, and trying new things to see what works.

Community Manager Responsibilities:

· Manage, develop, and implement social media and communication campaigns aligned with the company’s marketing strategies

· Create innovative content to drive awareness, traffic, engagement, and conversion assist with copywriting across all channels

· Oversee all social platforms and engage with consumers and influencers on Facebook, Twitter, Instagram, YouTube, and Pinterest

· Engage in daily and ongoing conversations with followers in a social media-friendly and brand-appropriate voice and escalate issues as necessary

· Remain current of emerging social trends, share information with internal teams, and assist with the monthly social media calendar

· Analyze web traffic and relevant community metrics

· Relay community feedback to relevant stakeholders

· Devise and implement community communication and development initiatives

· Identify and escalate conversation themes across Facebook and Instagram pages, mining for insights and relevant community information to inform content creation and media priorities

· Social listening in relevant landscapes, monitoring outside conversation on Reddit, Twitter, and TikTok

· Use secondary research methods to gain a deep understanding of the culture, sub-cultures, and consumer behaviors that are the driving forces behind both large and small trends

· Develop and implement community engagement tactics, documenting process as needed

· Build and maintain strong relationships with key community segments

Community Manager Qualifications:

· Bachelor’s degree preferred

· 2-4 years’ experience in community and/or social media management with a focus on engagement and community building

· Exceptional written and verbal communication skills

· Extensive knowledge of social media platforms and strategies to grow a following

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