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Community Manager

Job title: Community Manager
Contract type: Full-time
Location: Phoenix
Discipline: Marketing
Remote: No
Reference: 417605
Contact name: Brittany Mitchell
Job Published: January 01, 1970

Job description

Salary: $45k-$55k with additional opportunities for up to 40% bonus

Location: Phoenix, AZ

Industry: Construction

 

Overview

You will communicate with leads from the web to generate more interest in Beazer communities. This role also manages online web content for beazer.com and social media (Facebook, Pinterest, YouTube)

Primary Duties and Responsibilities

  • Responds to all online customer leads by phone, text, or email in a timely manner with a goal of driving the prospect to visit a community sales center.
    Uses of Customer Relationship Management system (SalesForce) to manage and monitor lead to walk-in conversion; performs follow-up tasks with all leads
  • Focuses on setting community visits with engaged customers
  • Maintains a current knowledge base of communities, home plans, available quick move-in homes, incentives, and any upcoming events per division
  • Manages division's Beazer.com presence, including: community or division promotions and incentives, floorplans, photos/videos, office hours, directions, unique selling features and availability - using Content Management System
  • Creates social media plan for all communities within division for Pinterest and Facebook. Includes strategizing, creating, and uploading content to a Social Media portal monthly

Education and Experience

  • High School diploma or GED
  • Sales or customer service experience preferred
  • Some college preferred

Skills and Abilities

  • Displays excellent verbal and written skills for effective communication
  • Fosters team environment within the Division
  • Strong organizational and time management skills
  • Able to adjust quickly in changing environments
  • Self-motivated, with ability to work within a team
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