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E-commerce Customer Experience Associate

Job title: E-commerce Customer Experience Associate
Contract type: Freelance
Location: Los Angeles
Discipline: Fashion
Remote: No
Reference: 424938
Contact name: Alissa Ochoa

Job description

Our client, a Los Angeles-based women's ready-to-wear fashion brand, is seeking an E-commerce Customer Experience Associate to cover a 6 month maternity leave. 

This role is responsible for responding to all customer service enquiries in an appropriate, efficient and timely manner.

The team is looking for experience in customer service for high end fashion brands and in giving best in class customer service.

Experience in Gorgias, Shopify and Returnly is a PLUS!

Role is in office 5 days a week in DTLA, Hours are 8a-4p. You must be Fully Vaccinated + boosted (if not boosted must be willing to get boosted). 

Rate: $22/hr DOE 

Please share your resume for immediate consideration! 
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