Job description
E-Commerce Specialist
Full-Time, Salaried Position
Salary: 75K
100% Remote, EST hours are a must
You must live in: Colorado, Florida, Georgia, Illinois, Indiana, Massachusetts, New York, North Carolina, Tennessee, and Texas.
Industry: E-Commerce
Our client is looking to hire an eCommerce Specialist to join our exciting and fast-paced, eCommerce team.
Hassle free purchasing is here! You can purchase through your paychecks, no credit needed. This is a revolutionary e-commerce experience that gives customers access to a better life combined with a responsible way to buy.
Reporting to the eCommerce Manager, the eCommerce Specialist will play an essential role in advancing eCommerce initiatives focused on improving user engagement, optimization, and conversion.
Responsibilities include:
- Develop and manage short-term and long-term optimization plans for Websites and mobile applications
- Assist in running efforts around Websites and eCommerce user flows, features, and functionality with an optimizing focus on user experience and maximizing conversion
- Gather and evaluate requirements in collaboration with business stakeholders to understand their business objectives and goals
- Provide QA support with Website content, updates, testing, and promotions
- Work closely with the Product, eCommerce, and Marketing teams to better align visitor engagement and logged-in eCommerce experiences
- Publish new content and update existing content on marketing and product pages
- Work closely with the Analytics team to ensure site optimizations are data-driven and provide actionable insights based on user trends
- Gather and analyze digital marketing metrics, web analytics, and KPIs for all properties
- Leverage findings to generate test hypotheses, and prioritize based on level of effort and impact
- Implement and report on assigned A/B & multivariate testing plan to ensure we’re optimizing ROI
- Analyze results and identify wins, losses, and trends, and effectively communicate those findings
- Ensures previous wins are carried over to new iterations and tested for additional improvements
Basic Qualifications:
- Bachelor’s degree in Marketing, Business or a related field
- 2-3 years of work experience in the eCommerce industry or related field
- 2+ years of experience preferred using A/B & multivariate testing tools such as Adobe Target, Google Optimize, or related A/B testing tools
- Up-to-date knowledge of analytics software such as Adobe Analytics and/or Google Analytics
- Strong analytical skills, ability to translate findings into actionable UX recommendations, achieve alignment across teams and prioritize and manage changes
- Strong understanding of customer experience and its relationship with direct revenue generation
- Self-motivated with exacting attention to detail, deadlines, reporting, and can work independently
- Team spirit with a data-driven mindset
- Proven success planning and implementing conversion and retention strategies to drive online revenue
- Proficiency with eCommerce testing methodologies and optimizing conversion funnels
- Experience working with cross-functional teams
- Understanding of eCommerce metrics and the ability to translate company goals and objectives
- Technically savvy and experienced in areas such as HTML, content management systems a plus
Benefits:
- Comprehensive benefits: medical, dental, vision, company paid Basis Life/AD&D
- 401k Retirement Plan
- Flexible PTO
- Summer Hours
- Employee Purchase Program