Job description
Description of Project -----
The Event Supervisor // Associate Event Manager, Hospitality and Events, Workplace Services, will support HQ ‘Ohana Floors and Campus Events team . This position can expect direct interaction with executives, customers and partners, lead event planning development and execution in support of the HQ campus. This individual will work closely with hospitality, facilities, and marketing teams.
The position is responsible for the operational excellence for our events and the holistic guest experience including but not limited to:
Executive receptions, partner events, nonprofit events and employee events
Solid people management skills to lead, educate and motivate a team
Strong customer service and executive interaction experience
Ability to multitask many events and projects at one time
Understand the brand and product positioning with the ability to ensure consistent, on-brand messaging
Communicate regular event updates to management including
Executive leadership Continuous improvement and maintain global team documents and or playbooks for events
Ability to be consultative with clients looking to host events at HQ and possess strong public speaking skills Pre, onsite and post event logistical management
Key Stakeholder for G-Cal calendar management for internal event space
Determine event goals, create and track measurements and metrics including event surveys
Co-manage external relationships (agencies, vendors) and work with internal teams; Sales, Real Estate creative team, Facilities, and Employee Engagement
Org and Office of Equality to support direct efforts and collaborate closely to develop and successfully execute programs
Research and report creative event options and entertainment based on program format and budget
Required Skills:
7 years successful event management experience planning customer centric events, in a B2B, high-tech, fast-paced environment
Possess strong customer service experience; candidates with a solid events background and are highly personably and service focused
Fully Covid 19 vaccination required
Bachelor's degree or equivalent experience required
Desired Skills:
Ability to manage multi projects at a given time w/a high level of expertise and skill
Personable, articulate, and professional under pressure
Excellent written and verbal communication and customer service skills, with the ability to proactively address client's needs
Experience in managing budgets, financial planning, tracking, analysis and reporting
Excellent problem-solving skills with ability to creatively negotiate demands
Results-oriented, customer driven, organized with attention to detail
Ability to assess and prioritize workload in a strict deadline oriented environment
Thrive on teamwork and overcoming obstacles Experience with on-line registration systems and reporting
Ability to work a flexible schedule as needed - early mornings, evenings and Saturdays