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Freelance Digital Product Manager (E-commerce)

Job title: Freelance Digital Product Manager (E-commerce)
Contract type: Freelance
Location: New York City, NY
Discipline: Marketing
Remote: No
Reference: 405651
Contact name: Kate Sweeney
Job Published: January 01, 1970

Job description

Digital Product Manager Overview:

The Digital Product Manager will combine their e-commerce experience, curiosity, creativity and can-do attitude to collaborate with stakeholders and the engineering team to craft delightful digital experiences that drive conversion.

Digital Product Manager Responsibilities:

  • Define the essentials of a business case: use cases, KPI targets, financial benefit, costs and risks.
  • Leverage data, customer research and competitive research to support product ideas and advocate on behalf of the customer.
  • Successfully plan and execute on projects through product planning, story-writing, drafting UAT plans, leading working groups, and feature prioritization for both customer-facing and internal systems experiences
  • Work in conjunction with Engineering, UX, and key stakeholders to continually create engaging and compelling customer experiences.
  • Analyze customer behavior and develop hypotheses for A/B testing plans to optimize browsing and shopping experience.
  • Use quantitative and qualitative data to inform product decision making.
  • Communicate product objectives, goals, and scope within digital team and across the organization.

Digital Product Manager Qualifications:

  • 2-4 years of digital product experience in an e-commerce environment.
  • An advocate for the customer and their experience on our site, leveraging data and research to ensure we are addressing their needs and solving their problems.
  • Empathic; adept at reading people and understanding our customers.
  • Nimble and flexible; happy to work with a range of timelines and pivot when things don’t go as planned.
  • Someone who can communicate effectively to both technical and non-technical stakeholders.
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