Our client in the Tech space is looking to bring on a Front Desk Admin on a contract basis due to last through the end of the year!
The Workplace Ambassador, Front Desk is a constant resource for our employees and makes the first direct impression on customers.
*High level of customer service.
*Work with and get direction from Associate Manager of Workplace Services to maintain and provide excellent customer service and support to the office.
*Provide Event support - including guests check in, event set ups, and catering ordering.
*Assist internal customers (employees) with all Workplace Services related items.
*Greet and direct guests in a timely and professional manner, assign temporary badges as required.
*Complete a daily check of temporary access cards. Ensure all cards are accounted for and returned daily; Maintain an electronic list of access cards assigned to staff, providing lost or damaged access card numbers to the security team for cancellation.
*Respond to and follow up on all incoming emails and instant messages in a timely and efficient manner.
*Sign for and receive FedEx/UPS/Courier packages; notify the mail team.
*Assist with overall maintenance of the organization, communicate any and all maintenance issues with building management in a timely and efficient manner.
*All Workplace Ambassadors will be provided appropriate personal protective equipment (PPE) that must be worn at our welcome desks.
*Social distancing standards will be maintained throughout the lobby.
*Proper sanitation standards will be enacted throughout the day in each building.
*Daily health checks will be required for all employees and contractors before entering our buildings.
Excellent interpersonal communication skills, customer service experience preferably in luxury hospitality, and corporate events.
Proficient at using the Microsoft Office Suite and Google Apps, Google Calendar required
Must be willing/able to learn and use our internal Salesforce.com software application
Ability to take direction and follow oral and written instructions.
Good writing, analytical, and problem-solving skills.
Submit timesheet for approval every Friday.
Social distancing standards will be practiced throughout the building and proper personal protective equipment (PPE) will be provided daily.