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Junior Operations Analyst

Job title: Junior Operations Analyst
Contract type: Freelance
Location: San Bruno, San Mateo, California
Discipline: Retail
Remote: Yes
Reference: 410737
Contact name: Laura Yung
Job Published: January 01, 1970

Job description

REMOTE Junior Role 

 

Description:

• Defines and designs Last Mile Delivery operations process (for example, supplier interaction, monitoring tracking information)

• Ensure business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives

• Build engagement initiatives to ensure Spark is the platform of choice for delivery drivers

• Cross-functional collaboration to improve Spark driver engagement by partnering with product management, merchandising, engineering, and other groups to drive projects

• Translating data analysis into recommendations aligned with business objectives to meet business goals

• Demonstrates up-to-date expertise in Walmart.com and Stores Operations and applies this to the development, execution, and improvement plans

• Executes process improvement and cross functional projects for Walmart Operations to completion

• Generate analysis, presentations, and recommendations to drive operational improvements

 

Minimum job qualifications

• Must maintain a positive, partnering type approach with all stakeholders

• 1+ years of experience in vendor management, account management, order management, or operations role

• Strong attention to detail and customer focus

• Strong teamwork and communication skills

• Excellent communication skills – listening, hearing, understanding

• Executive presence – ability to communicate and present ideas to an executive steering committee

• Excellent communication skills – listening, hearing, understanding

• Proficient in MS office, including Excel, Access, PowerPoint and data pivots

• Bachelor’s Degree

 

Preferred job qualifications

• Scorecard and metrics creation experience which manage delivery operations performance

• Knowledge of the gig industry and the marketplace economy

• Action oriented with strong execution skills

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