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Lead Principal Product UX Designer

Job title: Lead Principal Product UX Designer
Contract type: Full-time
Location: San Mateo
Discipline: Technology
Remote: Yes
Reference: 423335
Contact name: Alex Morgan
Job Published: January 01, 1970

Job description

Title: Lead Proncipal Product UX Designer

Overview:
Our company is seeking a Lead / Principal UX Designer to drive the design of elegant workflows and features for our Loyalty Marketing Platform. We are actively transforming into a customer driven environment where customer research drives what we build and how we design our products. This is a highly visible and impactful role at the company that will help drive this business forward. You will be comfortable working independently and managing other designers on projects, partnering with UX Research to understand and validate designs with users, and working with the cross-functional Product & Engineering teams to deliver best-in-breed experiences for our customers.

What You'll Do
• Lead the design of core features for our Loyalty Marketing platform and oversee the work of more junior designers
• Work closely with the Product team to identify design problems and devise elegant solutions
• Independently design and maintain wireframes, mockups, UI prototypes, and specifications
• Work with UX Research to rapidly test and iterate your designs
• Work with the Product and other teams both before and after production to document and communicate designs
• Follow up with Engineering to review the implementation of designs and assist in QA

What You'll Need
• Bachelor's degree in a related field
• 12 years experience as a UX Designer for enterprise Saas web applications
• Passionate about resolving user pain points through incredible, beautiful, intuitive designs
• Strong information architecture knowledge
• Experience with standard UX software such as Sketch, InVision, Balsamiq, Figma, etc.
• A portfolio of design work with case studies demonstrating your process
• Excellent written and verbal communication skills
• Positive attitude
• Fluent in English

Bonus Points If You
• Possess working knowledge of loyalty programs, CRM, and/or email marketing campaigns
• Have a Master's Degree in a related field
• Have proven experience mentoring other designers, inspiring teammates, forging cross-functional relationships across the company, and demonstrating design thought leadership through collaborative sessions and workshops with partners. Apply for this job

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