Job description
Length of Contract: 6 months
Remote
Client Overview: Our client is a media company that generates revenue by selling advertising on its web site, and lends its real estate search engine to the web sites of more than 180 United States newspapers.
Position Overview: Work out of a queue answering emails from customers and internal partners. Tickets range from listing display issues to account management and billing resolutions. This is a fast paced, collaborative role that requires attention to detail as well as a strong work ethic and "can do" attitude
Key Qualifications:
- Previous experience at an internet company
• Ad Ops, Account Management, or CSR experience
• Possess a high energy, strong desire to achieve top results with a charismatic, positive "can do" attitude via phone and in person.
Preferred:
- Experience utilizing a CRM
- Experience meeting quotas and ticket metrics