Job description
Our beauty client is seeking a Logistics Coordinator to join their Los Angeles team. The Logistic Coordinator is responsible for handling all international and domestic shipments. The goal of Logistic Coordinator is to ensure on-time targets are achieved and that all shipping procedure are followed and delivery of goods are on-time to meet customer’s target. The communication with customer must be smooth, professional and prompt.
Overall Roles and Responsibilities:
- Provide shipping quote to customer and sales team
- Provides shipping instructions and reviews suppliers shipping documents for accuracy
- Creates shipping documents as required
- Communicate effectively with customer’s freight forwarder or freight forwarder on shipment arrangement and target timing
- Update shipment status to customer and record update in MAS
- Follows up shipment status and custom clearance and help troubleshooting on all shipments
- Monitor shipment dynamics and update customer as needed
- Interacts with vendors to obtain shipping information such as invoice packing list, packing method…etc
- Utilizes purchasing and inventory software to update shipment status
- Establishes and maintains cooperative and effective working relationships with vendors and customers
- Communicates pertinent information in a timely and professional manner
- Performs additional duties as assigned by management/supervisors
Additional Requirements:
Communications
- Effectively communicates relevant shipment information to stakeholders
- Delivers engaging, informative, well-organized messages to customer
- Skillfully overcomes and professionally resolves shipment problems
- Resolves and/or escalates issues in a timely fashion
- Understands how to communicate difficult/sensitive information tactfully
- Identifies opportunities for improvement and makes constructive suggestions for change
- Manages the continuous improvement processes effectively
Teamwork
- Consistently acknowledges and appreciates co-workers’ contributions
- Effectively utilizes each team member to his/her fullest potential
- Support team members or other team by good example
- Keeps track of lessons learned and shares those lessons with team members
- Helps to mitigate potential team conflict and/or communication problems
Professional Development
- Monitors relevant business publications
- Pursues formal and informal programs, tools, and systems to maintain professional presence and personal effectiveness
Qualifications/Education/Requirements:
- Associates or Bachelor's degree in related business or technical discipline preferred
- Min 1-2 years’ handling international shipments (not a must, but preferred)
- 2-3 years’ experience in international trading or import business
- Requires good math skills
- IT capability is a plus
- Strong oral and written communications and attention to detail
- Bilingual Chinese/English or Korean/English a plus
Additional Skills:
- Strong computer/PC skills, IT capability is a huge plus
- Microsoft Office proficiency
- Highly motivated, self-starter and fast learner
- Multitasking and positive attitude to handle fast pace environment
- Prioritization/time management
- Rigorous attention to detail
Expired job