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Luxury Men's Client Advisor (Rosemont Outlets)

Job title: Luxury Men's Client Advisor (Rosemont Outlets)
Contract type: Full-time
Location: Rosemont, IL
Discipline:
Remote: No
Reference: 405335
Contact name: Natalie Bowden
Job Published: January 01, 1970

Job description

Client Overview

Our client is one of the Italy’s most famous family driven enterprises and a world leader in luxury menswear. While deeply grounded in history and craftsmanship, our client is always at the forefront of contemporary innovation and style.

 

 

Sales Associate Overview:

As a Retail Sales Associate, you will add in transforming a customer’s store visit into a memorable luxury shopping experience. You will support the sales team through retail operational excellence and aid in ensuring the stores’ overall image.

 

Sales Associate Responsibilities:

  • Provide exceptional customer experience by ensuring the customer is always the top priority
  • Assist the visual team with daily operations including sales-floor product replacement, floor changes, and maintaining visual standards
  • Maintains accountability for store inventories by vigilantly reporting any discrepancy in ticketing, labelling, or inventory stock levels
  • Aware of fashion trends, particularly the brand vision for each new delivery
  • Seek information about all new arrivals, including product knowledge about fit, color, fashion, etc. 
  • Maintain stockroom areas to support quick and efficient product pulls and request fulfillment 
  • Participate in the merchandising and operational requirements of the role
  • Promptly and politely respond to customer inquiries and requests for support
  • Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning
  • Process all merchandise transfer requests 
  • Coordinate and prioritize daily shipments to maximize efficiency
  • Actively communicate customer, product, and other store information within store team to ensure customer and business needs are met
  • Support selling flow activities by consistently updating customer profiles, executing gift packages, and aiding in the overall preparation for client appointments

 

Sales Associate Qualifications:

  • Must be at least 18 years of age
  • Associate degree or higher required
  • 1-2 years of retail experience
  • Ability to develop strong and lasting relationships with people through strong communication, organization, and follow-through skills
  • Must be dealing and detail oriented
  • Proficient in POS systems a plus 
  • Ability to work a flexible schedule with retail hours 
  • Prolonged period of standing/walking around the retail store

Salary plus 2% commission!

Expired job