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Order Management Associate

Job title: Order Management Associate
Contract type: Freelance
Location: Albuquerque
Discipline: Retail
Remote: No
Reference: 411064
Contact name: Taylor Sanchez

Job description

Order Management Associate Job Description:

Able to create and modify procedures to solve complex issues.

Seen as a subject matter expert within functional area.

Participates in negotiation and collaboration.

Utilizes creative thinking and innovative approaches involving multiple technologies. Supports initiatives that focus on meeting and growing business needs.

Monitors service performance to SLAs and ensures organizational and leadership visibility of SLA performance and problem areas.

Manages support exceptions/escalations and where appropriate, creates new or refines existing business processes.

Possesses knowledge to plan and manage service deliveries for standard and customized IT solutions and processes to satisfy customer and business requirements.

 

Skill Set:

Powerpoint and Excel.

Ability to take tech-speak and translate for non-technical audience.

Familiar with Agile environment and working within Service Level Management environment.

Must be able to demonstrate strong writing ability.

 

Additional Duties:

Responsibilities include creating style numbers for adopted styles and entering style descriptions; select department, class and subclass, select colors and season codes.

You will obtain completed/updated assortment information from global production after costing is complete.

Additionally, the OMS position works closely with Global Production to obtain pre-class samples and prepare them for the monthly pre-class sessions. 

Must have ability to learn technical applications and process quickly.

BA/BS or equivalent business experience preferred.

Previous retail experience preferred but not required. 

Expired job
Expired job

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