Job description
Photo Production Coordinator:
- Manage the flow of merchandise and movement of samples going to the studio
- Prioritize samples, asks, supports needs, emails, and meetings effectively
- Responsible for ensuring all samples are accounted for
- Communicates to photo producers, photo account managers, and leadership around damaged samples, missing samples, and weekly current statuses/large projects
- Follow up with missing samples
- Pack samples for shipment and provide packing slips that list all contents and organize in centralized place for easy access/reference
- Attend weekly tb’s for incoming information, and sample walk through
- Take trainings and continue role related education
- Coordinate inventory pulls with the account manager to ensure products arrive in-studio prior to shoots
- Track timelines of studio samples and coordinate with the account manager and merch coordinator teams to make sure samples are returned by date needed
- Coordinate with business team members to build relationships and ensure samples are ordered, and appropriate information is entered into the systems
- Ensure that all samples are photo ready and accurately labeled
- Manage product flow through cross-functional partnerships in order to identify missing samples, prioritize samples for photography, duplicate requests, and expedite priority sample photography to meet launch deadlines
- Help manage samples for any shoots outside of the primary studio(s)
- Be proactive in reaching out to ensure clarity and understanding of current statuses and needs
- Follow up with all updates, concerns, solves, and blockers
- Provide metrics/inputs for leadership reporting
- Display consistent professional demeanor, tone, and good judgement
- Builds positive relationships and interactions with active partners
- Continuously update a missing sample tracker (by business)
- Communicate with other merchandise coordinators and studio partners to ensure unidentified samples are called out
- Create and update file naming conventions
- Attend regular photo meetings and touch bases
- Ensure clean data in current systems to provide clear information
- Follow up with all active team members, and business partners
Competencies
An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.
-Customer/Member Centered:
- Meet Internal and External Customer/Member Needs
- Identifies the requirements, expectations, and needs of customers/members.
- Supports and aligns with initiatives, goals, and actions focused on improving customer/member service.
- Addresses the concerns and issues of internal and external customers/members.
- Uses customer/member data, analyses, and insights to improve customer/member-related decisions.
- Researches and integrates relevant information and data, and uses expertise to make recommendations or decisions.
- Identifies and applies sound, fact-based criteria in setting priorities and making decisions.
- Uses business measures and analyses to identify improvement opportunities.
- Probes and looks beyond symptoms to determine the root causes of problems and identify possible solutions.
Execution and Results:
- Focus on Execution and Results
- Aligns and pursues work activities to achieve the mission and business priorities of the organization.
- Shares information, practices, and resources across functions, organizations, and locations to improve performance.
- Effectively uses existing processes and tools to achieve performance objectives.
- Uses and explains major process steps to manage time, resources, and challenges to meet goals.
Planning and Improvement:
- Develops and implements plans, practices, and processes to better achieve organizational goals.
- Develops contingency plans to manage or eliminate potential problems.
- Identifies and recommends ways to continually improve and streamline processes and practices.
Influence and Communicate:
- Build Influence
- Develops and presents logical, convincing reasons in support of one's perspectives and initiatives.
- Proactively shares relevant information and timely updates with appropriate people.
- Listens attentively and asks questions to ensure understanding.
- Researches information for and prepares documents and presentations that effectively convey relevant information in a timely manner.
- Enters and locates information on computer.
- Presents information to small or large groups and individuals.
- Communicates effectively in person or by using telecommunications equipment.
- Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer.
- Visually verifies information, often in small print. Reads information, often in small print.
Minimum Qualifications
- Bachelor's degree in Photography, Art, or related field OR 2 years experience in digital photography production or operations, or related field.
Preferred Qualifications
- 1 year experience in retail photography production.
- 1 year experience in digital marketing creative or related field.
- 1 year experience in professional digital photography.
- 1 year experience managing cross-functional projects.