Job description
Program Director
REPORTS TO: Group Director of Project Management
Contract or Contract-to-hire
2+ months
You must live in one of the following states to be eligible: GA, FL, SC, NC, TN, TX, OK, MI, NY, NJ, MA
ATL-based ad agency is seeking a Program Director to start immediately. Ideally, this contract will convert to full-time. However, the agency is open to someone that may only be interested in the contract portion (2-3 months)
OVERVIEW
The Program Director will be accountable for leading and managing a client group within the project management team. Our Project Management department manages, coordinates, and ensures the timely flow of all execution from conception through launch. We are the key internal liaison between Account Management, Creative/Design, Production, Brand/Media Strategy, Social Media and Senior Staff ensuring continuity, quality and accuracy of all projects.
RESPONSIBILITIES
- Team Lead and Manager
- Lead and manage a team of 1-4 Creative Project Managers
- Works closely with Group Director of Project Managements on team goals and department vision.
- Helps set standards for Project Management, along with training and development of team.
- Develops strong relationships with internal team members at all levels
- Demonstrates ability to negotiate conflict, manage differences of opinion, and communicate with all different personality types among team members effectively
- Can act as an escalation point for large, complex project issues that need hands on expertise.
- Process
- Act as the process lead and escalation point for your teams, focused on efficiency and problem-solving
- Develop and maintain client process documentation as needed, and train team members on new processes.
- Works with media and creative project managers.
- Knows/ understands all facets of internal production capabilities & agency processes
- Develops schedules that accurately reflect the scope of the work
- Responsible for obtaining quality control and legal input before presentation or production
- Operations
- Responsible for project scoping & department/ client hours management and quarterly reforecasting.
- Appropriately aligns resources against project needs and can manage forecasting of hours/projections for projects.
- Works closely with Creative Operations Dir and Resourcing manager.
- Client Business
- Orchestrates/manages internal client team communications and coordinates cross functional team deliverables.
- Sets clear expectations with the team for their role in delivering the project
- Communicates changes to projects, and implications for team, clearly and in a timely manner
QUALIFICATIONS
- Bachelors degree in marketing/advertising related field.
- 10+ years of experience in advertising/marketing, vast knowledge of agency or internal group Project Management and experience with traditional, digital, and social media projects.
- Project Management Software experience a plus.
- Experience with managing direct reports
- Finance and budgeting experience
- Solid track record of successfully managing projects from start to completion
- Able to lead an effective and efficient discussion, keeping team on track
- Thinks clearly and diplomatically
- Excellent communication skills, particularly in conjunction with work flow steps and internal processes
- Strong attention to detail, multi-task, organization and follow up skills
- Flexibility, Initiative, Accountability and personal responsibility for work
- Ability to work in a fast-paced environment
- Exhibits strong listening skills with the ability to tactfully communicate position on relevant issues
- Effective negotiation and conflict management skills
- Confident problem anticipation and resolution – willingness to have difficult conversations