Job description
Overview:
The Event Supervisor // Associate Event Manager, Hospitality and Events, Workplace Services, will support the Floors and Campus Events team.
Additional Responsibilities:
- Expect direct interaction with executives, customers and partners, lead event planning development and execution in support of HQ campus
- Will work closely with hospitality, facilities, and marketing teams
- Responsible for the operational excellence for our events and the holistic guest experience including but not limited to: executive receptions, partner events, nonprofit events and employee events
- Solid people management skills to lead, educate and motivate a team
- Strong customer service and executive interaction experience
- Ability to multitask many events and projects at one time
- Understand the brand and product positioning with the ability to ensure consistent, on-brand messaging
- Communicate regular event updates to management including Executive leadership
- Continuous improvement and maintain global team documents and or playbooks for events
- Ability to be consultative with clients looking to host events at HQ and possess strong public speaking skills
- Pre, onsite and post event logistical management
- Key Stakeholder for G-Cal calendar management for internal event space
- Determine event goals, create and track measurements and metrics including event surveys
- Co-manage external relationships (agencies, vendors) and work with internal teams; Sales, Real Estate creative team, Facilities, and Employee Engagement
- Research and report creative event options and entertainment based on program format and budget
*REQUIRED SKILLS*
- 7 years successful event management experience planning customer centric events, in a B2B, high-tech, fast-paced environment
- Possess strong customer service experience; candidates with a solid events background and are highly personably and service focused
- Fully Covid 19 vaccination required
- Bachelor's degree or equivalent experience required
*DESIRED SKILLS*
- Ability to manage multi projects at a given time w/a high level of expertise and skill
- Personable, articulate, and professional under pressure
- Excellent written and verbal communication and customer service skills, with the ability to proactively address client's needs
- Experience in managing budgets, financial planning, tracking, analysis and reporting
- Excellent problem-solving skills with ability to creatively negotiate demands
- Results-oriented, customer driven, organized with attention to detail
- Ability to assess and prioritize workload in a strict deadline oriented environment
- Thrive on teamwork and overcoming obstacles
- Experience with on-line registration systems and reporting
- Ability to work a flexible schedule as needed - early mornings, evenings and Saturdays