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Program Manager - Event Manager/Event Supervisor

Job title: Program Manager - Event Manager/Event Supervisor
Contract type: Freelance
Location: San Francisco
Discipline: Technology
Remote: No
Reference: 415329
Contact name: Laura Yung
Job Published: January 01, 1970

Job description

Overview:

The Event Supervisor // Associate Event Manager, Hospitality and Events, Workplace Services, will support the Floors and Campus Events team.

 

Additional Responsibilities: 

- Expect direct interaction with executives, customers and partners, lead event planning development and execution in support of HQ campus

- Will work closely with hospitality, facilities, and marketing teams

- Responsible for the operational excellence for our events and the holistic guest experience including but not limited to: executive receptions, partner events, nonprofit events and employee events

- Solid people management skills to lead, educate and motivate a team

- Strong customer service and executive interaction experience

- Ability to multitask many events and projects at one time

- Understand the brand and product positioning with the ability to ensure consistent, on-brand messaging

- Communicate regular event updates to management including Executive leadership

- Continuous improvement and maintain global team documents and or playbooks for events

- Ability to be consultative with clients looking to host events at HQ and possess strong public speaking skills

- Pre, onsite and post event logistical management

- Key Stakeholder for G-Cal calendar management for internal event space

- Determine event goals, create and track measurements and metrics including event surveys

- Co-manage external relationships (agencies, vendors) and work with internal teams; Sales, Real Estate creative team, Facilities, and Employee Engagement

- Research and report creative event options and entertainment based on program format and budget

 

*REQUIRED SKILLS*

- 7 years successful event management experience planning customer centric events, in a B2B, high-tech, fast-paced environment

- Possess strong customer service experience; candidates with a solid events background and are highly personably and service focused

- Fully Covid 19 vaccination required

- Bachelor's degree or equivalent experience required

 

*DESIRED SKILLS*

- Ability to manage multi projects at a given time w/a high level of expertise and skill

- Personable, articulate, and professional under pressure

- Excellent written and verbal communication and customer service skills, with the ability to proactively address client's needs

- Experience in managing budgets, financial planning, tracking, analysis and reporting

- Excellent problem-solving skills with ability to creatively negotiate demands

- Results-oriented, customer driven, organized with attention to detail

- Ability to assess and prioritize workload in a strict deadline oriented environment

- Thrive on teamwork and overcoming obstacles

- Experience with on-line registration systems and reporting

- Ability to work a flexible schedule as needed - early mornings, evenings and Saturdays

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