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Quality Manager

Job title: Quality Manager
Contract type: Freelance
Location: Beaverton, OR
Discipline: Technology
Remote: No
Reference: 404737
Contact name: Rianne McDonough
Job Published: January 01, 1970

Job description

24 Seven has partnered with the world's most recognizable sportswear brand to recruit a quality manager to join their team on a contract assignment.

Duties:

  • Run the internal operations for Customer Service that enable the front line customer-facing employees to do their jobs.
  • Activate and manage processes and communication that enable strong DIFOT (Deliver In-Full and On-Time) results.
  • Provides premium order management service and delivery execution analysis
  • Manage the overall order-to-cash process by managing the order portfolio, maximizing potential revenue opportunities and customer satisfaction, and leveraging logistics infrastructure within total delivered cost targets.
  • Execute customer service initiatives and business plans.
  • Ensure goals are successfully achieved to promote competitive advantages and profitability for our client and their customers.

 

Skills:

  • Seasoned knowledge in the areas of Logistics/Operational/SC experience.
  • Demonstrated understanding of inter-related processes and systems.
  • Proficient problem solver with proven skills in managing relationships in a supplier/customer environment.
  • Proven skills in team and transition management and in implementing improvement projects.
  • Experienced in use of business and financial indicators related to profitability.
  • Strong influencing skills and ability to champion complex projects both cross functionally and vertically within the organization.
  • Demonstrated leadership capability including the ability to motivate and mentor account operations teams.
  • Strong command of English language with excellent verbal and written communication skills.

 

Computer skills:

  • MS Word, Windows, Excel, Power Point. 
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