Retail Concepts Instructional Designer

Job title: Retail Concepts Instructional Designer
Contract type: Freelance
Location: Boston, Massachusetts
Discipline: Retail
Remote: No
Reference: 405368
Contact name: Rianne McDonough
Job Published: January 01, 1970

Job description

24 Seven is partnering with footwear company in Boston to find an instructional design to help with their retail concepts.   This is a year long contract assignment.


Retail Concepts Instructional Design and Delivery  –

We are looking for someone to drive the

1) digital platform cutover from our existing training portal to a newly designed platform

2) training material design/production  

3) back-end/front-end user training manuals for our office and retail store teams, globally.

This includes working with our team & cross-functional partners to gather inputs and requirements, build a roadmap, and drive the total project from discovery to launch.


Skills/Experience Required

• Training Material Design

       o Imagery, Flow, and Layouts

       o Copywriting

• Online Training Development

• Training Delivery, Planning, and Facilitation

• Cross Functional Communication

• Project and Time Management Deliverables - Update and adaptation of retail training materials to new digital platform:

       o Foundational Service Training: Training modules to prepare store teams to serve their personal best with consumers

       o Foundational Product Knowledge/Training: Training materials about our core products

       o Onboarding Training Materials: For newly joined team members in our stores across leaders and associates


Creation of user manuals for front and back-end users of the new digital platform:

        o Front End: user guides for in-store leaders and associates on how to use the new digital platform

        o Back End: user guides and how-to’s for creating, uploading, and maintaining information on the platform

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