Job description
Title: Account Manager
Reports to: Worldwide Customer Service Manager
Status: Full-time (Salary)
Location: Remote
The Position
The Account Manager will assist our internal sales team, manage select accounts and support the customer service team as needed. This role will be exposed to different functional areas of the company across multiple projects to support the efficient and effective operation of the company.
This is an excellent opportunity for a go-getter with aspirations to be part of a growing company. We believe that the best employees can wear several hats, prioritize quickly and remain organized. Our ideal candidate will be able to take on other responsibilities within the company as they learn and grow.
Responsibilities include but are not limited to the following:
• Potential Areas/Projects
• Represent our company with a positive and friendly attitude
• Solicit reorders – enter orders/order maintenance/inventory management
• Accounts receivable
• Create and refresh product assortments
• Develop Power Point presentations
• Complete buyer product information sheets
• Manage in-house accounts – on-line only accounts and larger independent accounts.
• Oversee website assets and merchandising for larger on-line retailers
• Service larger grocery channels to include reorder management
• Maintain customer’s information private and secure
• Respond to customer emails
• Manage new account inquiries
• Special projects
• Perform all other duties as assigned
Qualifications
• 3+ years customer service or relevant experience
• Strong working knowledge of MS Office (Outlook, Excel, Word)
• Solid computer skills
• Outstanding organization and time management skills
• Exceptional attention to detail with strong follow through
• Excellent written and verbal communication skills
• Robust problem-solving skills
• Ability to work independently with minimal supervision
• Positive energy, forward thinker with a big picture “can do” attitude
• Team player
