Sales and Visuals Team Lead

Job title: Sales and Visuals Team Lead
Contract type: Full-time
Location: San Francisco
Discipline: Retail
Remote: No
Reference: 417152
Contact name: Zoe Huse
Job Published: January 01, 1970

Job description

Our client is looking for an incredible (full-time) Sales and Visuals Team Lead to join them in shaping the retail experience for their very first California store. You’ll love this role if you’re as obsessed as they are with making people’s homes happy, comfortable (and aesthetically pleasing!) places and providing amazing customer experiences.


What you’ll do:

Keyholder responsibilities:

  • Ensure an exceptional customer experience is delivered 100% of the time
  • Be a leader on the sales floor
  • Contribute to the overall success of the store by owning an area of responsibility
  • Manage and implement daily zoning schedules
  • Lead meetings at the beginning of shifts to communicate daily goals and updates
  • Fulfill opening and closing duties
  • Assist with new hire onboarding and ongoing training
  • Visual merchandising responsibilities:
  • Follow directives from HQ visual merchandising team to carry out brand-aligned product styling and focal displays
  • Execute multi-tiered product launch displays, store resets, and marketing events independently (this will require working early morning and/or late evening shifts)
  • Collaborate with HQ visual merchandising team for operation and execution of special events and launches (ie. holiday, brand partnerships, etc..)
  • Act as a liaison between HQ visual merchandising team and store sales team


  • 1-3 years of experience in a retail (or service-oriented) environment
  • Someone who is passionate, friendly, and positive
  • A self-starter with an entrepreneurial spirit
  • Strong judgment and a service- and solution-oriented approach
  • The ability to communicate clearly, confidently, and enthusiastically
  • An interest and passion for visual merchandising
  • Experience with visual merchandising; with soft goods styling is a plus
  • The ability to work a flexible schedule, including evenings, holidays and weekend shifts
  • The ability to work full-time hours with a minimum of 4 days of full availability
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