A leading retail store is looking for a Sales Assistant to join their team. You will aid in transforming a customer’s store visit into a memorable luxury shopping experience.
- Help support the Customer Advisors and help create an atmosphere of passion and enthusiasm
- Reporting directly to the Store Manager, you will support the sales team through retail operational excellence and aid in ensuring the stores’ overall image.
- The role stands at the very center of our organization as they continue to safeguard the growth and longevity of our Brand.
- How You Will Contribute Actively communicate customer, product and other store information within the store team to ensure customer and business needs are met.
- Support selling flow activities by consistently updating customer profiles, executing gift packages and aid in the overall preparation for client appointments
- Create Calendar for confirmed appointments
- Support with pulling + organizing product for large scale appointments
- Ensure POS and Alteration Stations are stocked + organized
- Consults with Customer Advisors to discover their needs by exploring customer preferences and occasions for which the customers are shopping.
- Utilize company provided (iPod/iPad) technology to offer a complete and integrated luxury experience.
- Take ownership of resolving customer issues or complaints with empathy, while adhering to customer service policies such as alteration, damage, and repair, global return policies, etc.
- Drive and perform onsite audits of store physical inventories
- Ensure in-store visual merchandising adheres to Merchandising guidelines