Client Overview: Our client is a leading luxury fashion brand, popular among consumers of all ages. With locations all over the country they pride themselves on creating an exceptional in-store experience.
Sales Associate Overview: As a retail Sales Associate, you will provide outstanding customer service and demonstrate superior product knowledge to customers. You will create an in-store shopping experience that makes the customer feel welcome and comfortable and ensure merchandise is always displayed correctly and well-stocked.
Sales Associate Responsibilities:
Provide exceptional customer experience by ensuring the customer is always the top priority Promptly and politely respond to customer inquiries and requests for support
Engage customers to determine their needs and direct them to the appropriate merchandise while providing product knowledge
Meet set sales targets and manage clienteling process Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning
Organize and straighten merchandise areas on the sales floor Frequent use of technology to perform job functions, including handheld equipment, cash register, and ability to process register transactions
Sales Associate Key Qualifications:
Must be at least 18 years of age
1 or more years of customer service and/or retail experience preferred
Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and colleagues.
Proficient in POS systems a plus
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and holidays
Sales Associate Physical Requirements: Prolonged period of standing/walking around the retail store Bend, lift, open, and move products up to 25 pounds as needed