< BACK TO JOBS

Sales Supervisor

Job title: Sales Supervisor
Contract type: Full-time
Location: Seattle
Discipline: Retail
Remote: No
Reference: 414949
Contact name: Zoe Huse
Job Published: January 01, 1970

Job description

What you will do

  • Develop a deep knowledge and understanding of  product and brand image
  • Possess an entrepreneurial spirit and continuously innovate to achieve desired results
  • Lead and support all activities to meet the partnership location’s business goals. Accountable for all aspects of the store (scheduling, operating budget, store maintenance, sales goals, merchandising and stocking)
  • Develop exceptional customer relationships and promote a sales culture to build productivity
  • Provide a personalized demo experience and work to discover customers’ individual needs to meet their health and wellness goals with the product as the solution
  • Facilitate customer relationships through discovery, purchase, product training and in-home installation
  • Utilize sales tools to follow-up with in-store leads and drive business, and move customers through the sales process. Accountable for customer lead follow up
  • Establish store presence in the community by fostering positive relationships with clients and other retailers
  • Assist in implementing grassroots marketing initiatives to grow the brand & influence the market
  • Responsible for ensuring the store meets company guidelines in operating, opening and closing procedures
  • Where Standard Operating Procedures do not exist, partner with the corporate retail team to develop policies and procedures
  • Develop a deep knowledge and understanding product, technology and brand image
  • Lead product demonstrations, calibrations and workouts with both scheduled and walk-in guests
  • Lead conversations to figure out each individual guests specific needs/fitness goals and educate them on how the company can support their unique fitness journey
  • Deliver on and exceed sales goals
  • Maximize sales through exceptional customer relationships and impactful in-store service
  • Maintain guest information, preferences and feedback using established company sales systems (Salesforce)
  • Conduct phone and/or email outreach to new clients to communicate updates and follow-ups
  • Maintains an organized and clean sales floor area with an attention to detail
  • Perform opening and closing procedures
  • Unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)

 

Who You Are: 

  • 2+ years sales experience in retail, fitness, service or hospitality industries. Supervisory experience is preferred
  • Ability to deliver great customer experiences that build loyalty and deliver measurable sales results
  • Strong verbal communication skills. You’re invigorated by interaction with customers, whether groups or individuals. You are approachable, a good listener, and an enthusiastic brand representative
  • Flexibility, ability to adapt quickly and react positively to business needs and changes in strategies. Strong problem solving skills
  • Excellent written communication skills. You’re organized, and you follow through on next steps
  • Flexibility to work a standard retail schedule, including evenings, weekends and holidays
  • Proficiency with Apple Products, Google Suite, and Salesforce a plus
  • Applicants are a minimum of 18 years of age
Apply for this job