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Sales Support Associate

Job title: Sales Support Associate
Contract type: Freelance
Location: San Francisco
Discipline: Retail
Remote: No
Reference: 415282
Contact name: Zoe Huse

Job description

Our client, a well-known fashion brand is looking for a Sales Support Associate to join their team. 

Responsibilities:

  • In this role, you will engage and connect with our customers by providing excellent customer service
  • You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer
  • You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently
  • Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

Qualifications:

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Ability to learn procedural knowledge acquired through on- the-job training

Please submit your resume for consideration. 

Expired job