Job description
Our client, a well-known fashion brand is looking for a Sales Support Associate to join their team.
Responsibilities:
- In this role, you will engage and connect with our customers by providing excellent customer service
- You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer
- You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently
- Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity
- Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
- Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
- Promote loyalty by educating customers about our loyalty programs
- Leverage omni channel offerings to deliver a frictionless customer experience
- Support sales floor, fitting room, check out, and back of house processes, as required
- Courteous and responsive to internal/external request
- Exchange and verifies job related information to provide support
Qualifications:
- Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
- Ability to learn procedural knowledge acquired through on- the-job training
Please submit your resume for consideration.
Expired job