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Senior Product Manager (eCommerce)

Job title: Senior Product Manager (eCommerce)
Contract type: Full-time
Location: New York, New York
Discipline: Technology
Remote: No
Reference: 410527
Contact name: Lizzette Khodak
Job Published: January 01, 1970

Job description

Our client, a luxury goods manufacturer and retailer, is looking for an eCommerce Product Manager to join their team!

eCommerce Product Manager Responsibilities:

  • Establish and drive the product roadmap for the eCommerce site- especially for payment and checkout track.
  • Manage new product development and roadmap from planning to implementation by collaborating with cross-functional teams, including Marketing, Digital, Customer Service, Design, Merchandising, and Legal.
  • Lead prioritization of backlog and discovery for eCommerce key features to ensure best in class customer journey around checkout, payment methods, transactional emails, order management, return management capabilities.
  • Define and manage the product roadmap and release plan for those focus areas and manage expectations with all relevant stakeholders, including leadership team.
  • Proactively identify gaps in the current eCommerce product offering and lead the effort to develop solutions that drive business value.
  • Research and recommend “best practices” based on competitive analysis for website development projects.
  • Analyze site metrics/customer journeys and develop hypotheses for optimization based on business goals, Key Performance Indicators (KPIs), and objectives.

eCommerce Product Manager Qualifications:

  • BA/BS degree in Information Systems, Computer Science, Business, related fields, or equivalent practical experience.
  • 5+ years of experience in a product management role delivering consumer-facing digital/eCommerce experiences.
  • Experience with eCommerce platforms, especially on payment and checkout track.
  • Experience facilitating Agile, Scrum, or other rapid application development teams to deliver technology solutions to specifications

 

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