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Senior Sales Engineer (Technical PM)

Job title: Senior Sales Engineer (Technical PM)
Contract type: Full-time
Location: Rutherford, NJ
Discipline: Retail
Remote: No
Reference: 401019
Contact name: Lizzette Khodak
Job Published: January 01, 1970

Job description

Senior Sales Engineer(Technical PM)

We are an ecommerce company with offices around the globe. We provide a technology platform to brands and retailers that wish to sell online.

Senior Sales Engineer Job Responsibilites

  • This role will own the client Operational and Technical solution design and enhancement throughout the entire client life cycle.
  • The role is responsible for SE activities and deliverables during pre-sales and scoping, while also being accountable to client and internal teams throughout implementation and ongoing contract delivery.

Senior Sales Engineer Key Responsibilities:

  • Provide technical & operations support to sales during the client pre-sales phase of the client engagement process.
  • Document client solution requirements concisely and accurately, to ensure product and client implementation teams have absolute clarity.
  • Working with Product Owners, to complete high-level client requirements to input into product development requests.
  • Provide input to the client Implementation schedule, ensuring all requirements are delivered for the client.
  • Ongoing management of client expectations against product and functionality release schedules.
  • Report on the overall progress and health of the client projects in progress including identifying areas of non-compliance to formal project methodology.
  • Manage the client relationship from the pre-sales phase through to project go live.

Sales Engineer  Qualifications

  • 5+ years’ in a client technical management role ideally within an ecommerce or development environment.
  • Bachelor’s degree in Business/Technology/Engineering or a related discipline
  • Knowledge of B2C eCommerce solutions, processes, and technology solutions, including web stores, payments, and distribution platforms.
  • Working closely with cross functional teams through Sales, Engineering, Delivery, Product and Client Management
  • Project Management experience or the management of multiple projects.
  • Knowledge of working with Agile and Waterfall development methodologies.
  • Capable of leading consultative workshops with Clients to determine best fit solution for the client.
  • Knowledge of MS Office tools especially Excel and Word for reporting and documentation purposes
  • Excellent interpersonal and influencing skills

Location: New Jersey

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