Job description
Our client is a creative agency based in Southern California seeking a Social Media Coordinator. The Social Media Coordinator will support multiple aspects of our client portfolio. You will provide ongoing support in managing the relationship with the marketing/advertising clients as well as internal teammates while being responsible for leading the team in the day-to-day management of the client’s business.
*THIS ROLE IS 100% REMOTE BASED IN ORANGE COUNTY. LOCAL CANDIDATES WILL ONLY BE CONSIDERED!*
Essential Duties/Responsibilities:
Manage social media across both organic and paid initiatives with the goal of building communities, increasing customer engagement, and building brand loyalty among the core target audience.
Support marketing and content calendar management across all owned social channels
Responsible for overseeing the development of content, ranging from photos, stories, events, videos, news, product integration, and determining best practices for execution
Lead and direct community management efforts for our clients, which will include handling customer service inquiries on social media, and social media listening
Direct and implement influencer marketing programs that align with and support our clients’ brand visions, brand marketing efforts, and KPIs.
Run point on writing and sourcing social media content (including copy and creative) for clients and for the agency; lead team collaboration efforts on asset development
Maintain a master calendar of all social media and influencer activities, provide client recommendations on timing of important announcements, and ensure alignment with the larger content and marketing/advertising programs calendar.
Create and maintain processes to measure the effectiveness of communications messaging and campaigns on executive communications channels and own performance KPIs for those channels.
Set social media and influencer marketing goals with clients and with agency-focused work; identify which measures/KPIs are most important per platform and campaign/objective (ROAS, engagement, awareness, etc.)
Lead client interactions when necessary, as well as communicating updates to account management and senior management.
Traits and experience of ideal candidate:
2-3 years of experience in a social media role; agency experience strongly preferred.
Proven expertise in developing results-focused social organic media programs across all major platforms and channels; experience with B2C brands strongly preferred.
Experience with influencer marketing programs
Familiarity with utilizing reporting dashboards and tools to gather, and present key insights/indicated actions to external clients
Knowledge of budgeting and forecasting for social media marketing programs.
Expertise with social media management platforms and tools such as Khronos is a huge plus.
Ability to communicate expertise in meetings both internally and client-facing, both in-person and over video conference calls.
Eligible health benefits packages offered (medical with optional vision and dental)
Generous PTO
Eligible 401k retirement plan option with company match
Flexible work schedule and environment
A leadership team that will be invested in your growth and education
Due to COVID-19 concerns, all positions are currently remote (located in Orange County, CA)