Job description
Senior Product Designer
Client Overview:
Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.
Senior Product Designer Overview:
We are looking for Senior Product Designers who care deeply about their customers and distilling complex problems into thoughtful, beautiful, holistic experiences. We’re looking for those who naturally do their best work when collaborating with engineering, product, research, data, and marketing.
Senior Product Designer Responsibilities:
- Work with a product manager, engineers, product marketing, content strategy, research, and product analytics to to create holistic end-to-end experiences
- Explore and refine concepts, then narrow to the best solution, weighing technical feasibility and scope with your team
- Work in Figma to deliver elegant solutions to the right problems, advocating for our diverse customer base with data and in-depth research to help meet their unique needs
- Commit to understanding and knowing our users through creating research plans, leading and participating in research, focused on both the intangibles (emotional needs) and tangibles (functional needs)
- Use storytelling, facilitation, and insights to create empathy with our customers and guide your product team
- Raise the bar for the quality of design at our company through your design work, mentorship, facilitation, and workshops
Senior Product Designer Key Qualifications:
- Can show experience shipping high impact, successful digital products
- Speak KPIs, OKRs and understand how to rely on data to support your work
- Naturally look for opportunities to unify the customer experience across products and platforms
- Are a self-starter who works proactively to solve problems and bring clarity to ambiguity
- Facilitate both design-focused and cross-functional sessions with ease, relying on your knowledge of facilitation tools and techniques
- Seek to understand, and believe that diverse perspectives are the key to successful implementation in a forgiving, fast-paced, learning environment
- Teammates look to you for best practices when it comes to UX, visual design, patterns, systems thinking, or customer-centric approaches to work
- Can produce results independently as well as collaboratively in a team
- Understand how modern technologies are used with design
- Love balancing best practices with smart risks
- Have experience or a desire to mentor, while believing you still have a lot to learn
- Have experience designing within and evolving a design system
- Know how to measure success and guide designs to ensure your work supports a strategic goal
- Power to influence others and build consensus, while dealing with ambiguity
Expired job