Job description
Our client, a gaming company is looking for a Sr. Manager, Operations to join their team!
Starts ASAP
1 year contract, potential to extend
Remote - if asked to go onsite in future - Tues-Thurs in Santa Monica
Rate depending on experience
Responsibilities:
- Own and deliver the Rhythm of the Business (ROB), maintain and iteratively evolve as needed to support the evolving needs of the Games Pillar
- Mentor and manage an Operations team at varying levels
- Collaborate with other Program and Project Managers, Operations Managers, HR and Finance peers within the ogCOO and across Riot to ensure consistent delivery of operational excellence across all teams
- Build, deliver and maintain a communication plan to ensure that all ROB, strategic planning, ad hoc escalation and key rituals for the year are delivered for the full Games Pillar at a predictable cadence and consistent quality
- Apply an Agile mindset to to continually evolve and improve taking into account lessons learned and results from retrospectives
- Be willing to take on other programs such as tools, processes and cross pillar focused deliverables as a deliverable for the Operations team
- Maintain delivery of key strategic needs, while meeting ever changing needs of the business
Required Qualifications:
- 10+ years of program, project and portfolio management experience within a Technology and/or Games space
- Deep understanding of operational best practices and have experience working within a Rhythm of the Business process
- 5+ years experience communicating with senior leadership teams (Vx, CxO and similar)
- Excellent listening and relationship building skills. Possess the ability to synthesize and clearly communicate complex insights and focus on the critical issues and actionable opportunities
- Demonstrable experience with process design, process improvement and governance process management
- Experience leading and functioning in ambiguous, collaborative environments with team members of several levels and disciplines
- Organizational agility / savvy and ability to work across organizational boundaries to build alignment at multiple levels of management and drive closure on issues
- Experience with business process design
- Expertise at delivering results in partnership and exerting influence without direct authority over people required to fulfill deliverables
- Have experience successfully delivering programs and complex projects within Games or Technology companies
Desired Qualifications:
- Project Management certification (PMP, PgMP, Agile or similar)
- ITIL
Expired job
