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Store Manager

Job title: Store Manager
Contract type: Full-time
Location: Costa Mesa
Discipline: Retail
Remote: No
Reference: 420482
Contact name: Samantha Gasman
Job Published: January 01, 1970

Job description

Client Overview:
Our client is a global lifestyle brand with a mission to create the essential tools for a lifetime of travel. For more than 120 years, they've dedicated to develop unique products where function coexists with luxury, heritage with innovation, and craftsmanship with design.   
They believe that great ambitions demand resilient companions. It’s why their tools are created with longevity in mind. Because the most meaningful journeys last more than a trip, they last a lifetime.

Position Overview:
The Store Manager is responsible for the overall achievement of store business objectives. The Store Manager must provide leadership and manage a team toward generating sales through exceptional client relations, product knowledge and outreach initiatives while acting as a brand ambassador. 

Responsibilities: 
Sales and Client Relations
•    Achieve store sales goals and other financial targets
•    Provide training for team in selling techniques and product knowledge
•    Analyze store performance, identifying problems and crafting solutions. This includes monitoring and understanding sales reports and financial statements
•    Demonstrate the highest level of service for a luxury brand, mentor the team on service standards and assist in the cultivation of new and existing clients
•    Act as a brand ambassador, play an active role in the community and seek outreach/networking opportunities

Stock and Inventory Management
•    Communicate with leaders to ensure inventory meets the needs of the business
•    Manage all repair processes in coordination with company policy and procedures while providing exceptional customer service
•    Conduct inventory counts, manage RTV’s and overall stock movement 
•    Ensure accurate and efficient receipt and transfer of all goods 
•    Execute well organized inventory counts resulting in minimal discrepancies

Team Management
•    Attract and recruit successful sales associates and employees capable of being promoted into managerial positions
•    Coach the sales team on performance, provide professional development, and nurture corporate culture
•    Motivate the sales team through the creation of a fun work environment
•    Implement company's clienteling practices to build each team member’s business and overall store performance

Store Operations
•    Maintain operation of all POS functions to ensure accurate store reporting and accounting
•    Maintain store payroll in accordance with overall store budget
•    Create weekly and monthly sales/marketing reports using Excel and Cedig.
•    Manage any facilities issues as they arise while controlling operational costs

Visual Merchandising
•    Merchandise the store and execute window displays in accordance with company directives for collections 
•    Maintain all display fixtures, lighting and marketing material

Ideal Candidate Profile:
•    Completion of a High School diploma or equivalent 
•    Must possess at least 5 years’ experience in retail management with a luxury brand
•    Proven ability to drive sales from start-up, execute events and work in concert with marketing
•    Talent for managing and developing a cohesive team
•    It is preferred that the incumbent come with a strong existing network in the industry and/or community 
•    Required to lift boxes up to 20lbs repeatedly 
•    Able to work evenings, weekends and holidays Apply for this job