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Store Manager

Job title: Store Manager
Contract type: Full-time
Discipline: Fashion
Remote: No
Reference: 406901
Contact name: Nora Gillern
Job Published: January 01, 1970

Job description

Our client is a fast-growing contemporary clothing line that is opening their first standalone store in Greenwich Village this Summer! 

Store Manager Job Description:

-Sets clear goals and expectations for the team with consistent performance feedback to monitor results
-Manage overall team performance & growth
-Recognize contribution of others and celebrate success
-Manage and monitor team morale & talent retention
-Provide clear feedback and regular coaching
-Foster team’s ongoing growth & development through both training & on-the-job learning
-Manage performance, handle issues & resolve conflict in a calm, objective & fact-based manner
-Manage employee relations issues with appropriate partnerships and guidance
-Communicate clearly with management team to ensure that entire staff is informed and involved
-Proactively recruit and retain staff at all levels to reflect market demographics and anticipation of future business needs
-Display a strong commitment to self-development and growth
-Create the Customer Experience

-Leads by example and creates an environment and a team that consistently delivers transformational customer experiences.
-Stays engaged with and provides training and coaching to the team to develop and manage a highly productive selling environment
-Take ownership for the customer journey in your store – customize it for your customer demographic & enable your team to develop & maintain productive customer relationships and provide an inspiring and personalized shopping experience
-Oversee the development of clientele by designing and supporting strategic initiatives that build customer base and increase repeat business
-Represent the Brand

-Emulate the brand aesthetic & embody a strong sense of fashion sensibility and an enthusiastic attitude
-Oversee the development of clientele by designing & supporting strategic initiatives that build our customer base & increase repeat business
-Take ownership for maintaining the aesthetic across all touch points including associate presentation, dress code, visual standards, maintenance and merchandising to create a fully branded environment
-Partner with Corporate Management to ensure that the assortment strategy is aligned with the needs of the business
-Ensure the store is merchandised according to visual guidelines and hold team accountable to the standards
-Generate new ideas & apply an entrepreneurial spirit to help build & continuously improve the business
-Operational Excellence

-Understand and adhere to all operational procedures and ensure the efficient running of store operations.
-Ensures the management of expenses such as payroll/wages, supplies and other expenses in a business-focused manner
-Ensures consistent enforcement of our people policies & ensure accurate and timely processing of employee paperwork
-Manage inventory movement by ensuring the accurate & timely processing of mark-downs, transfers & consolidations, receiving and POS transactions
-Ensure strong partnership with your Corporate Management Team to ensure alignment & timely two-way communication
-Ensure maintenance of stores physical appearance and cleanliness
-Contribute to successful company growth and securing of our assets through implementation of effective Loss Prevention methods and policy & procedures
-Drive the Business and Deliver Results
-Holds self and team accountable for the achievement of financial targets through monitoring and improvement of measurable statistics that drive the business
conversion
-Manage your people resources to maximize sales, traffic flow, floor coverage and customer engagement
-Analyze, interpret & apply data (both internal measures & external trends) to identify key issues and maximize your business; this includes reporting-out of key information to inform corporate partners
-Run your business with agility, changing direction & continuously improving based on key indicators and lessons learned

Store Manager Qualifications:
-5+ years of Store Manager experience in advanced luxury contemporary or luxury background 

-Ability to work autonomously 

-Deep understanding of retail math 

-Operational excellence 
 

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