Job description
Our finance client is looking to hire a Technical Writer on contract over the next 10 months with a possible extension. This Technical Writer will use information graphic design concepts to create effective messaging to internal and external audiences. Design and maintain business process and project documentation, supporting the development and maintenance of process and project documents to enhance productivity and effectiveness.
Job Responsibilities:
- Design informational graphics that combine text and graphical elements in a way that is innately understandable by multiple types of audiences.
- Create conceptual communications that deliver a variety of important messages.
- Responsible for the direct and indirect production of materials for internal and external customers.
- Generate documentation in accordance with appropriate standards and conventions through observation, interviews, written materials, vendor documentation and regulatory materials to support the management, analysis and improvement of business processes and ongoing projects.
- Capture and record data needed to model, simulate and analyze business processes; ensure data is complete and accurate.
- Provide business and technical writing support to all division projects and processes.
- Understand business processes and documentation standards and conventions in order to effectively analyze, identify errors and omissions, and suggest process improvements.
- Identify and create process documentation needed by partners such as functional training departments to produce end-user training materials, IT for use in requirements and HR for organization/job design.
Skills/Qualifications:
- Desktop publishing, graphic design, word processing and spreadsheet applications; experience working in a Web-based environment.
- Proficient with tools such as Photoshop, MS Office, and other design tools.
Education/Experience:
- Bachelor’s degree in Business, Education, Graphic Design or related field.
- Experience creating, writing and interpreting technical documents.
- 0-2 Years' Experience Individual will be working with SME's in various areas to create the documentation in Microsoft Teams.
- Documentation for onshore folks will be via job aid.
- Documentation for offshore folks will be very thorough and detailed.
- They will be writing procedures and documentation following a style guide.
- The individual must be relatively self-directed and a go getter.
