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UX Researcher

Job title: UX Researcher
Contract type: Full-time
Location: Atlanta
Discipline: Marketing
Remote: No
Reference: 404810
Contact name: Christine Lyle

Job description

UX Researcher

 

UX Researcher Overview:

As a member of our growing User Experience team, you'll have a direct impact creating products for our 60 million users. Partnering closely with UX designers, product managers, engineers & marketing, you will perform exploratory, formative and evaluative research that enable stakeholders to make more informed, confident decisions..

 

UX Researcher Responsibilities:

  • Act in a consultative and advisory role to various levels and functions within the design and product teams to identify research topics and plan research initiatives for both generative and evaluative purposes

  • Manage projects end to end: develop guides and screeners, moderate, analyze, synthesize and deliver results

  • Conduct research using a wide variety of qualitative methods and a subset of quantitative methods

  • Communicate results and illustrate suggestions in compelling and creative ways; tailor research findings to suit the audience, varying levels of detail and complexity as appropriate/required

  • Package insights into tools and assets for designers, product managers and product marketing managers to leverage (personas, design principles, scenarios, etc.)

  • Support project team members in transforming research findings and insights into innovative solutions, in order to inform both user and business problems and deliver measurable outcomes

  • Create artifacts, educational tools, experiences and processes that help build and evangelize UX Research within the larger organization

 

UX Researcher Qualifications:

5+ years of user research experience

  • A degree in Design, Psychology, Cognitive Science, Human Factors engineering or a related field considered an advantage

  • Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.

  • Excellent communication skills, with strong ability to synthesize and communicate ideas visually, verbally, and in writing

  • Experience creating research deliverables (frameworks, videos, toplines, etc.)

  • Handles requests/projects and contributes to the resolution of more complex user experience/business/research issues and studies

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