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UX Researcher - REMOTE

Job title: UX Researcher - REMOTE
Contract type: Freelance
Discipline: Technology
Remote: Yes
Reference: 402811
Contact name: Makena Neuhoff

Job description

Our client's mission: Provide a tailored first class user experience that makes core use cases, across our surfaces, delightful and easy to use for our customers while increasing developer efficiency and reducing overall product development time-to-market. Quick pitch Core Experience is a unique team in that it’s ensuring that desktop and web platforms and surfaces evolve to meet growing business needs without compromising the user experience. We have the responsibility to ensure that core flows are easy to use, consistent, and optimized for solving key customer needs.

Responsibilities:

 • Understanding what makes for a seamless cross-surface experience

• Evaluating core experiences and identifying friction

• Uncovering new opportunities to meet customers on whichever surface they choose

• Identifying ways to create delightful multi-surface experiences

• You would own a critical strategic part of the core business.

• Conduct high velocity and high impact strategic research across SSB, in particular with the Surfaces Team

• Identify and execute research that impacts product team immediate roadmaps and longer term strategies

• Collaborate closely with researchers, PMs, Design, product analytics, and marketing to understand user needs and uncover product opportunities

• Implement multi-method research studies that incorporate both qual and quant data

• Socialize research within SSB Files and across the company in innovative and engaging ways

Expired job