Job description
Job Responsibilities:
· Oversees receiving, warehousing, distribution, and facilities operations by initiating, coordinating, and enforcing operational and personnel policies and procedures
· Ensures the fulfillment center operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training employees, and establishing, monitoring, and managing operation goals
· Develop distribution operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping
· Manages outbound logistics, transportation carriers, and compliance with all export laws and regulations, and distribute
· Complies and enforces federal, state, and local warehousing, material handling, and shipping legislation requirements
· Safeguards distribution operations and contents by establishing and maintaining inbound, outbound, inventory control, Environmental Health & Safety (EH&S), 6S, and security Standard Operations Procedures (SOPs) and protocols
· Controls inventory levels and cycle count programs to achieve 99.9% inventory accuracy
· Generates weekly, monthly, and quarterly fulfillment operations metrics to include Safety, Quality, Delivery, Cost, and Inventory (SQDCI) to meet company performance and cost objectives
· Reviews and prepares workflow, manning and space requirements, equipment layout, and facility plans while ensuring productivity, quality and customer service standards are met
· Experience managing logistics support required for Amazon FBA and Vendor programs, and other e-commerce sales channels
· Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
· Identifies operational inefficiencies, and lead projects designed to implement systems and processes for reduced cycle times and cost savings
· Other duties as assigned
Requirements:
· Bachelor’s degree with minimum of 5 years’ experience in distribution/warehouse operations management in a multichannel/multinational e-commerce environment
· Strong leadership skills with a bias for action
· Strong organizational skills with an ability to prioritize critical and time –sensitive priorities
· Strong analytical, planning, organization and communication skills
· Ability to handle multiple tasks and priorities simultaneously
· Self-motivated with the ability to deliver measurable results
· Hands-on experience developing distribution related processes, procedures, KPI’s etc.
· Broad knowledge of logistics and export compliance
· Experience working with 6S, OSHA, and ISO standards
· Experience working with Warehouse Management System (WMS), specifically NetSuite
· Experience working with ERP/MRP system, such as NetSuite
· Broad knowledge of Excel
· Certification in APICS or equivalent supply chain certifications preferred