Job description
Our client, a modern and stylist clothing brand for women is seeking a Wholesale Customer Service Coordinator to join their team on a temp-to-hire.
Responsibilities:
- Responsible for maintaining a high level of professionalism with clients and being able to build trust with our customers
- Manage high volume, day-to-day processing of purchase orders, invoices, and chargebacks
- Make any necessary changes to existing orders due to availability, delays, or other issues that may arise
- Educate Wholesale Customers on distribution capabilities and constraints as needed
- Answer all customer inquiries (department stores, specialty stores, etc)
Office Management:
- Email correspondence, document management, package management
- Assist in uploading and maintaining product inventory on multiple platforms
- Misc. support: preparing/coordinating various reports, basic accounts receivable responsibilities, assisting other departments, as needed
Required Education and Experience:
- BS/BA degree preferred, but not required
- 2-4 years of strong Customer Service experience, ideally in a wholesale environment
- 2+ years professional experience in the retail industry with a strong working knowledge of Supply Chain
- Capable of multitasking and working well under pressure
- Ability to prioritize and react with a sense of urgency
- Highly organized and ability? to adapt to quickly changing priorities
- Experience working with various systems and technologies
- Experience using Joor, Pacific Apparel, Shipstatio, Outlook, MS Office, Netsuite
Please submit your resume for immediate consideration!
Expired job
