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Wholesale Customer Service Representative

Job title: Wholesale Customer Service Representative
Contract type: Full-time
Location: City of Vernon
Discipline: Fashion
Remote: No
Reference: 414169
Contact name: Lexy Hartwell
Job Published: January 01, 1970

Job description

Wholesale Customer Service representative needed for Fashion Brand in LA! The Wholesale CS Rep is responsible for providing effective customer service and sales support for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the Customer Service Department.

Responsibilities:
•    Maintaining a positive, empathetic, and professional attitude toward customers at all times.
•    Processes customers’ orders/changes according to established department policies and procedures.
•    Works closely with the credit department 
•    Responding promptly to customer & sales inquiries
•    Works with the sales team to meet and exceed customer’s service expectations.
•    Processing orders, forms, applications, and requests.
•    Ensure customer satisfaction and provide professional customer support.
•    Able to analyze and execute instructions properly
•    Ability to maintain an organized work schedule and meet deadlines
 

Required Education and Experience
•    Good MS Office Outlook and Excel working knowledge
•    Knowledgeable of Vantage Point, EDI or SAP is a plus
•    High school diploma, general education degree or equivalent.
 

Abilities:
•    Comfortable working in a fast-paced environment
•    Must have great follow up skills via e-mail and phone
•    Attention to detail orientated 

Expired job
Expired job

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